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My tickets
323·opened 2 hours ago by Jordan Avery

Refund for a duplicate charge

In Discord server Aurora Storefront

Waiting

Conversation

Jordan Avery opened the ticket in Technical Issue. · 2 hours ago
JO
Jordan Averyvia web2 hours ago
Refund for a duplicate charge. Appreciate the quick response!
JO
Jordan Averyvia discord2 hours ago
Thanks, that worked!
JO
Jordan Averyvia web2 hours ago
Turns out the cause was a stale cookie — clearing it fixed everything.
JO
Jordan Averyvia web2 hours ago
Appreciate the quick response!
Frankie Chen set status to waiting. · 2 hours ago
JO
Jordan Averyvia web2 hours ago
Could you escalate this?
JO
Jordan Averyvia discord2 hours ago
I tried that but no luck.
JO
Jordan Averyvia web2 hours ago
Hey, I’m still seeing this issue.

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Log

  1. 8/4/26, 3:27 AMJordan Avery opened.
  2. 8/4/26, 3:33 AMFrankie Chen status changed → waiting.