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My tickets
154·opened 7 months ago by Jordan Avery

My order hasn’t shipped yet

In Discord server Aurora Storefront

Closed
Closed 6 months ago. Reopen to continue the conversation.

Conversation

Jordan Avery opened the ticket in Technical Issue. · 7 months ago
JO
Jordan Averyvia web7 months ago
My order hasn’t shipped yet. I tried that but no luck.
River Patel assigned the ticket to River Patel. · 7 months ago
JO
Jordan Averyvia discord7 months ago
Still broken on my end.
RI
River Patelvia web7 months ago
Quick tip (spoiler): turn it off and on again — then sign back in.
JO
Jordan Averyvia discord7 months ago
Thanks, that worked!
RI
River Patelvia web6 months ago
Can you try clearing your cache and retrying?
RI
River Patelvia web6 months ago
I’ve escalated this to the team.
RI
River Patelvia discord6 months ago
Sorry for the trouble! Investigating.
JO
Jordan Averyvia web6 months ago
Still broken on my end.
River Patel closed the ticket. · 6 months ago

Log

  1. 1/14/26, 2:25 AMJordan Avery opened.
  2. 1/16/26, 7:46 PMRiver Patel assigned to River Patel.
  3. 1/27/26, 5:09 PMRiver Patel closed.