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My tickets
1698·opened 18 days ago by Jordan Avery

Can’t join the server

In Discord server Aurora Labs

Closed
Closed 7 days ago. Reopen to continue the conversation.

Conversation

Jordan Avery opened the ticket in Billing. · 18 days ago
JO
Jordan Averyvia discord17 days ago
Can’t join the server. I tried that but no luck.
JO
Jordan Averyvia web16 days ago
Turns out the cause was a stale cookie — clearing it fixed everything.
Reese Greer assigned the ticket to Reese Greer. · 16 days ago
RE
Reese Greervia web15 days ago
I’ve refunded the duplicate charge.
RE
Reese Greervia discord14 days ago
We rolled the change back.
JO
Jordan Averyvia web13 days ago
Turns out the cause was a stale cookie — clearing it fixed everything.
JO
Jordan Averyvia web12 days ago
Works now — thank you!
RE
Reese Greervia web11 days ago
Can you try clearing your cache and retrying?
RE
Reese Greervia web10 days ago
I’ve escalated this to the team.
JO
Jordan Averyvia discord9 days ago
Hey, I’m still seeing this issue.
JO
Jordan Averyvia discord8 days ago
Could you escalate this?
Reese Greer closed the ticket. · 7 days ago

Log

  1. 7/17/26, 1:10 PMJordan Avery opened.
  2. 7/19/26, 4:14 PMReese Greer assigned to Reese Greer.
  3. 7/28/26, 4:31 AMReese Greer closed.