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My tickets
1503·opened 2 months ago by Jordan Avery

Coupon code isn’t applying

In Discord server Aurora Labs

Closed
Closed 1 month ago. Reopen to continue the conversation.

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Jordan Avery opened the ticket in Feedback. · 2 months ago
JO
Jordan Averyvia discord2 months ago
Coupon code isn’t applying. Still broken on my end.
Elliot Novak assigned the ticket to Elliot Novak. · 2 months ago
JO
Jordan Averyvia web2 months ago
Turns out the cause was a stale cookie — clearing it fixed everything.
JO
Jordan Averyvia web2 months ago
Any update on this?
EL
Elliot Novakvia discord2 months ago
We rolled the change back.
EL
Elliot Novakvia web2 months ago
I’ve refunded the duplicate charge.
JO
Jordan Averyvia web2 months ago
Here’s a screenshot of what I’m seeing.
EL
Elliot Novakvia web2 months ago
I’ve escalated this to the team.
JO
Jordan Averyvia web1 month ago
Hey, I’m still seeing this issue.
Elliot Novak closed the ticket. · 1 month ago

Log

  1. 6/12/26, 4:50 AMJordan Avery opened.
  2. 6/14/26, 2:13 AMElliot Novak assigned to Elliot Novak.
  3. 6/21/26, 3:45 PMElliot Novak closed.