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My tickets
1120·opened 2 years ago by Jordan Avery

Order arrived damaged

In Discord server Aurora Labs

Closed
Closed 2 years ago. Reopen to continue the conversation.

Conversation

Jordan Avery opened the ticket in Feedback. · 2 years ago
JO
Jordan Averyvia web2 years ago
Order arrived damaged. It started happening after the last update.
Reese Greer assigned the ticket to Reese Greer. · 2 years ago
RE
Reese Greervia web2 years ago
Can you try clearing your cache and retrying?
RE
Reese Greervia discord2 years ago
We’ve pushed a fix — can you confirm it’s resolved?
RE
Reese Greervia discord2 years ago
Thanks for reaching out — looking into it now.
JO
Jordan Averyvia discord2 years ago
I tried that but no luck.
JO
Jordan Averyvia web2 years ago
Turns out the cause was a stale cookie — clearing it fixed everything.
Reese Greer closed the ticket. · 2 years ago

Log

  1. 2/18/25, 7:06 AMJordan Avery opened.
  2. 2/23/25, 11:08 PMReese Greer assigned to Reese Greer.
  3. 3/18/25, 3:15 PMReese Greer closed.