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My tickets
1109·opened 2 years ago by Jordan Avery

My order hasn’t shipped yet

In Discord server Aurora Labs

Completed

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Jordan Avery opened the ticket in Technical Issue. · 2 years ago
JO
Jordan Averyvia discord2 years ago
My order hasn’t shipped yet. Turns out the cause was a stale cookie — clearing it fixed everything.
Morgan Reyes assigned the ticket to Morgan Reyes. · 2 years ago
JO
Jordan Averyvia web2 years ago
Could you escalate this?
MO
Morgan Reyesvia web2 years ago
I’ve refunded the duplicate charge.
MO
Morgan Reyesvia discord2 years ago
We rolled the change back.
Morgan Reyes set status to completed. · 2 years ago

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Log

  1. 7/10/24, 4:01 PMJordan Avery opened.
  2. 7/12/24, 6:17 AMMorgan Reyes assigned to Morgan Reyes.
  3. 7/18/24, 3:20 PMMorgan Reyes status changed → completed.