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My tickets
1052·opened 1 year ago by Jordan Avery

Notifications not coming through

In Discord server Aurora Labs

Closed
Closed 1 year ago. Reopen to continue the conversation.

Conversation

Jordan Avery opened the ticket in Billing. · 1 year ago
JO
Jordan Averyvia discord1 year ago
Notifications not coming through. I tried that but no luck.
JO
Jordan Averyvia web1 year ago
Turns out the cause was a stale cookie — clearing it fixed everything.
PH
Phoenix Singhvia web1 year ago
Quick tip (spoiler): turn it off and on again — then sign back in.
PH
Phoenix Singhvia discord1 year ago
I’ve refunded the duplicate charge.
PH
Phoenix Singhvia web1 year ago
I’ve escalated this to the team.
PH
Phoenix Singhvia discord1 year ago
Marking this as sorted; reach back out if it returns.
JO
Jordan Averyvia discord1 year ago
Hey, I’m still seeing this issue.
Phoenix Singh closed the ticket. · 1 year ago

Log

  1. 4/10/25, 1:30 PMJordan Avery opened.
  2. 5/10/25, 2:29 AMPhoenix Singh closed.