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My tickets
2648·opened 8 months ago by Jordan Avery

My order hasn’t shipped yet

In Discord server Aurora Care

Closed
Closed 7 months ago. Reopen to continue the conversation.

Conversation

Jordan Avery opened the ticket in Technical Issue. · 8 months ago
JO
Jordan Averyvia web8 months ago
My order hasn’t shipped yet. Turns out the cause was a stale cookie — clearing it fixed everything.
Drew Vance assigned the ticket to Drew Vance. · 8 months ago
DR
Drew Vancevia discord8 months ago
We’ve pushed a fix — can you confirm it’s resolved?
DR
Drew Vancevia web8 months ago
Can you try clearing your cache and retrying?
DR
Drew Vancevia discord8 months ago
Sorry for the trouble! Investigating.
JO
Jordan Averyvia web8 months ago
Appreciate the quick response!
Drew Vance closed the ticket. · 7 months ago

Log

  1. 12/4/25, 12:59 AMJordan Avery opened.
  2. 12/8/25, 9:06 AMDrew Vance assigned to Drew Vance.
  3. 12/25/25, 5:33 PMDrew Vance closed.