2646·opened 3 months ago by Jordan Avery
Lag spikes during peak hours
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Jordan Avery opened the ticket in Partnerships. · 3 months ago
JO
Jordan Averyvia web3 months ago
Lag spikes during peak hours. Thanks, that worked!
MO
Morgan Reyesvia web3 months ago
Sorry for the trouble! Investigating.
Morgan Reyes assigned the ticket to Morgan Reyes. · 3 months ago
JO
Jordan Averyvia web2 months ago
Here’s a screenshot of what I’m seeing.
MO
Morgan Reyesvia web2 months ago
I’ve refunded the duplicate charge.
JO
Jordan Averyvia web2 months ago
Turns out the cause was a stale cookie — clearing it fixed everything.
JO
Jordan Averyvia web2 months ago
Here’s a screenshot of what I’m seeing.
MO
Morgan Reyesvia web2 months ago
Marking this as sorted; reach back out if it returns.
JO
Jordan Averyvia web2 months ago
It started happening after the last update.
MO
Morgan Reyesvia web2 months ago
Can you try clearing your cache and retrying?
Morgan Reyes set status to completed. · 2 months ago
Reply
Saved in your browser only — this demo never changes anything real.
Log
- 5/15/26, 11:16 PMJordan Avery opened.
- 5/20/26, 3:44 PMMorgan Reyes assigned to Morgan Reyes.
- 6/8/26, 9:36 AMMorgan Reyes status changed → completed.