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My tickets
2619·opened 2 months ago by Jordan Avery

Slow load times on mobile

In Discord server Aurora Care

Closed
Closed 1 month ago. Reopen to continue the conversation.

Conversation

Jordan Avery opened the ticket in Technical Issue. · 2 months ago
JO
Jordan Averyvia discord2 months ago
Slow load times on mobile. Could you escalate this?
DR
Drew Vancevia web2 months ago
I’ve escalated this to the team.
Drew Vance assigned the ticket to Drew Vance. · 2 months ago
JO
Jordan Averyvia discord2 months ago
I tried that but no luck.
DR
Drew Vancevia discord2 months ago
Thanks for reaching out — looking into it now.
JO
Jordan Averyvia web2 months ago
Appreciate the quick response!
DR
Drew Vancevia web2 months ago
That should be working now.
DR
Drew Vancevia discord2 months ago
I’ve refunded the duplicate charge.
DR
Drew Vancevia web2 months ago
That should be working now.
JO
Jordan Averyvia discord2 months ago
Appreciate the quick response!
JO
Jordan Averyvia discord2 months ago
Any update on this?
Drew Vance closed the ticket. · 1 month ago

Log

  1. 6/5/26, 12:04 AMJordan Avery opened.
  2. 6/8/26, 4:41 AMDrew Vance assigned to Drew Vance.
  3. 6/20/26, 11:09 PMDrew Vance closed.