2534·opened 25 days ago by Jordan Avery

My order hasn’t shipped yet

In Discord server Aurora Care

Closed

Closed 18 days ago. Reopen to continue the conversation.

Jordan Avery opened the ticket in General Support. · 25 days ago

Jordan Averyvia discord25 days ago

Thanks Jordan Avery — a team member will be with you shortly. (Ticket #2534)

Shiloh Xuvia discord24 days ago

Quick tip (spoiler): turn it off and on again — then sign back in.

Jordan Averyvia discord23 days ago

Could you escalate this?

Shiloh Xuvia web23 days ago

Thanks for reaching out — looking into it now.

Shiloh Xuvia discord22 days ago

Could you share the email on your account?

Jordan Averyvia discord21 days ago

Turns out the cause was a stale cookie — clearing it fixed everything.

Jordan Averyvia web20 days ago

Works now — thank you!

Jordan Averyvia web20 days ago

Here’s a screenshot of what I’m seeing.

Jordan Averyvia discord19 days ago

Hey, I’m still seeing this issue.

Shiloh Xu closed the ticket. · 18 days ago