2499·opened 2 years ago by Jordan Avery
Discord role didn’t sync
In Discord server Aurora Care
Closed
Closed 2 years ago. Reopen to continue the conversation.
Conversation
Jordan Avery opened the ticket in General Support. · 2 years ago
JO
Jordan Averyvia discord2 years ago
Thanks Jordan Avery — a team member will be with you shortly. (Ticket #2499)
RI
Riley Chenvia discord2 years ago
That should be working now.
Riley Chen assigned the ticket to Riley Chen. · 2 years ago
JO
Jordan Averyvia web2 years ago
I tried that but no luck.
JO
Jordan Averyvia discord2 years ago
I tried that but no luck.
RI
Riley Chenvia web2 years ago
I’ve refunded the duplicate charge.
JO
Jordan Averyvia web2 years ago
Could you escalate this?
RI
Riley Chenvia web2 years ago
Quick tip (spoiler): turn it off and on again — then sign back in.
JO
Jordan Averyvia web2 years ago
Works now — thank you!
RI
Riley Chenvia discord2 years ago
Sorry for the trouble! Investigating.
JO
Jordan Averyvia web2 years ago
Could you escalate this?
JO
Jordan Averyvia web2 years ago
Any update on this?
Riley Chen closed the ticket. · 2 years ago
Log
- 6/20/24, 9:19 AMJordan Avery opened.
- 6/23/24, 2:33 PMRiley Chen assigned to Riley Chen.
- 7/6/24, 11:29 AMRiley Chen closed.