2300·opened 10 months ago by Jordan Avery
Partnership enquiry
In Discord server Aurora Care
Closed
Closed 9 months ago. Reopen to continue the conversation.
Conversation
Jordan Avery opened the ticket in General Support. · 10 months ago
JO
Jordan Averyvia discord10 months ago
Thanks Jordan Avery — a team member will be with you shortly. (Ticket #2300)
JO
Jordan Averyvia web10 months ago
Still broken on my end.
Elliot Novak assigned the ticket to Elliot Novak. · 10 months ago
JO
Jordan Averyvia web10 months ago
It started happening after the last update.
EL
Elliot Novakvia web9 months ago
Quick tip (spoiler): turn it off and on again — then sign back in.
EL
Elliot Novakvia discord9 months ago
Thanks for reaching out — looking into it now.
EL
Elliot Novakvia discord9 months ago
That should be working now.
JO
Jordan Averyvia web9 months ago
Turns out the cause was a stale cookie — clearing it fixed everything.
JO
Jordan Averyvia web9 months ago
I tried that but no luck.
JO
Jordan Averyvia web9 months ago
I tried that but no luck.
JO
Jordan Averyvia web9 months ago
Appreciate the quick response!
JO
Jordan Averyvia discord9 months ago
Any update on this?
EL
Elliot Novakvia discord9 months ago
Can you try clearing your cache and retrying?
Elliot Novak closed the ticket. · 9 months ago
Log
- 10/16/25, 3:10 PMJordan Avery opened.
- 10/21/25, 10:57 AMElliot Novak assigned to Elliot Novak.
- 11/9/25, 6:09 PMElliot Novak closed.